The best place to work in the Global Automotive Industry. Join us on this exciting journey into the future, we want to hear from you!
Let's create the future together.
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable and convenient mobility. Want to join us?
At Volvo Cars, we are making bold digital visions come true. We aim to be the leader in the automotive world by creating a digital ecosystem built around making our customers' lives less complicated. What we all have in common at Volvo Cars is our passion for protecting lives, our endless curiosity, and our dedication to creating a new future for the automotive industry. Our human-centric focus is what separates us from all other car companies.
We have been on an ambitious roll-out of our Volvo Cars Digital Transformation journey in D2C, B2C and B2B sales journey to customers around the world. We are undergoing major Digital Transformation in the area of online sales journey in 22 European markets and 47 importers.
Role description:
Volvo Cars EMEA Digital Online is looking for a Program Manager with technical profile who has worked in the area of online sales and digital transformation. You will work in close collaboration together with our EMEA markets and Product clusters in Commercial Digital organisation, as well as commercial and business stakeholders. You will be the voice of the markets and focus on their needs to help our customers and markets to get the best digital experience. You will provide accurate and expert feedback to the markets related to digital products, systems and digital system landscape, as well as support local digital initiatives. Experience in the area of Digital Transformation, with focus on online sales, including API migration, enable markets to adopt new solutions to improve customer, retailer and EMEA NSC experience for online sales.
Responsibilities:
You will be responsible for many contact areas and work closely with different stakeholders which requires you to be an expert at communication and have sound technical knowledge of product development in EMEA markets, as well as project management for digital transformation in the online channel. You will act as a bridge to our central teams representing market voices internally. As a team, we are working in an environment defined by multicultural and multinational diversity and we hope you will enjoy the benefits it brings to our work life.
· Proven track record of successfully implementing new systems, technical solutions or programs in a fast-paced, digital landscape.
· Skilled at leading, influencing and developing cross-functional matrixed teams to deliver against multi-track roadmaps.
· Extensive knowledge and experience in the Direct to Customer channel with respect to technical product capability in the online area – both front-end and backend systems.
· Experience in designing E2E architecture for Direct to Customer journey - sales channel.
· Deep understanding of Customer Journey in Online Sales and Order to Delivery process with focus on requirements of EMEA markets.
· Understand the market-specific requirements in EMEA region, set priorities in collaboration with central products teams and drive product development based on market requirements.
· Leading and facilitating the communication of technical strategies, latest development or changes impacting your area.
· Possess strong decision-making and prioritization skills with the ability to think end-to-end.
· Excellent communicator, with experience in stakeholder management and getting buy-in for ideas and roadmaps.
· Experience in business and market development, coordinating rollout, launch and support.
· Change management experience within digital organizations, with focus on strategy and roadmap.
Your profile:
You are a person who thrives when work is a bit stimulating and requires problem solving. You should have the ability to work under demanding and changing conditions, but keep the big picture perspective since our landscape constantly evolves in unexpected ways. You are structured, innovative and have a strong customer focus in combination with technical competence and a business-oriented attitude. Strong focus on delivery and deadline is required. You enjoy teamwork; contribute with team spirit and likes taking on responsibility.
· A university degree in engineering.
· A master’s degree in business administration or equivalent
· Several years of experience in large digital organizations (preferably automotive), with focus on market, business and customer development.
· Good knowledge of Volvo ecosystem between car and various systems involved in the online customer journey.
· Certification in Product Management is a plus.
· Ability to see the big picture, solve problems and act under pressure
· A global and agile mindset with strong customer focus.
· Experience in working Agile and using Azure Dev Ops (ADO).
· Strong awareness of cultural diversity and flexibility to work in a multicultural environment.
· Excellent communication skills.
· Fluent in English - both written and spoken
· Additional languages considered a merit
Application:
Please apply for the position through the link.
Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.
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29-09-2024
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