The best place to work in the Global Automotive Industry. Join us on this exciting journey into the future, we want to hear from you!
Be part of the change
Volvo Cars is in the midst of a transformation journey. We operate in a fast-changing industry and are growing globally. Our culture encourages continuous improvements, cross-functional and diverse collaboration as well as creativity and passion. People who make a difference are the fuel that has built one of the most recognizable brands in the world. We dare to be disruptive and creative, and we dare to say what others do not. Our creative strategy embraces this and encourages us to be bold and take risks. Fuelled by our purpose, Freedom to Move, we are redefining the automotive industry and the consumer experience across all digital and physical touchpoints of our brand globally. To do this, we rely on the drive, commitment and expertise of people who want to make a change. We rely on people who care.
Driving the transformation in retail
The purpose of the CX @ Retail team, within Retail Operations, is to designing customer-centric experiences where digital, physical, and human interactions play in harmony to deliver personal and meaningful relationships which plays a key part in the transformation of the retail network into a direct-to-consumer model.
The Retail Experience Strategy & Concept Design Manager is an instrumental part of shaping the retail experiences through all physical retail spaces.
This job gives you the unique opportunity to design, develop and drive the retail experience within our physical retail spaces in a world class company– you will be part of shaping our future story!
Who are you
We seek you who dares to challenge the current status quo which is the traditional automotive industry and turn it into a modern, responsive, relevant and number one electric car brand. We welcome inspiration from the CX trail blazers from premium/luxury retail brands.
In your daily job you will be driving the omnichannel retail experience development into the future with a strong focus on consumer centricity, defining what the physical retail experience should be like for our consumers, both near and far. You will work in close collaboration with departments such as brand, marketing, design, digital and product to create the best retail experience for our brand and products. We are a small team with a broad global collaboration platform, and we work with speed and engagement and get things done to enable the business to be successful. You will work with a global perspective, fuelled with local flavour.
Responsibilities
Experience
Competence and experience are important, but personality and potential are key
The mobility industry is changing rapidly, and the competitive environment and our company’s strategy might change fast. Therefore, we are not only valuing your previous experience and competencies but also your personality and your potential to develop and embrace unknown future challenges. Most important is that you share our values, truly believe in and are motivated by our purpose and have an honest ambition to join a dynamic team that is deeply committed to transform and progress the consumer experience in the mobility industry at global scale.
Location
Gothenburg
How to apply:
Does this sound like your next challenge? Welcome with your application by submitting your resume no later than 9 September 2023. For questions regarding the recruitment process, please contact senior recruiter
We do not accept email applications directly due to GDPR so we welcome your application via the link. We are reviewing applications on a rolling basis so don't delay sending in your interests.
29-09-2024
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