We are the Global User Experience Design team at H&M Group. It’s currently a team of 12 talented designers but since we’re going through a shift towards a stronger focus on customer experience, we’re excited to expand the team. Up until now H&M group has focused on global expansion but now, we’re on a journey of creating the best possible digital experience. And maybe you’re the one we need for this exciting challenge?
If you join our group, you will be working tightly with functions across H&M Group, in multi disciplinary teams, with people from all over the world. We design experiences in close collaboration with our dear customers as well as other designers, most often in our space in central Stockholm. In the design team we have a really nice mix of people from Brazil, Canada, China, Korea as well as a couple from Europe and Sweden, and it’s almost 50/50 in terms of gender. We strive to give the designers the freedom to take big design decisions in their areas, which comes with great responsibility and of course all the support from the team members. There is a very supportive environment, and our team culture is very friendly.
The mission of the UX Design team is to design a great shopping experience in all our touchpoints (web, app and digital interfaces in our physical stores). We have a global responsibility, which means our work impacts millions of users. The H&M brand is our main focus, because of its scale, but our work covers our other brands as well (COS, Arket, Weekday, Monki etc.). Currently we work a lot with visionary projects but we’re responsible for all parts of the digital product design process from early exploration, ideas generation and concepts, to making sure we tweak and update the design we’ve released. All with the customer experience as our top prio.
What you will do
·Champion design in projects across the entire product lifecycle and multiple launches with significant UX design responsibility.
·Research user behaviors, validate concepts with end users and turn insights into value-adding products and services.
·Contribute to visionary work and idea generation.
·Visualize and prototype design concepts at varying levels of fidelity, from paper to interactive digital prototypes for mobile apps and web.
·Collaborate with Visual Designers, Developers, Project Managers, Product Owners, Business Analysts and other stakeholders.
·Be the voice and advocate of the customer, constantly up-to-date with the latest trends, design possibilities and thinking within digital product design.
·Facilitate creative workshops and collaborative sessions with multi-disciplinary teams.
·Develop and refine user-centered design processes and best practices.
Who you are
.Experienced; Probably you’ve worked 1-2 years with delivering great UX design. It’s a big plus if you have experience from e-com.
·Passionate about understanding the user’s needs, motivations, behaviors and able to translate them into actionable deliverables.
·Excellent communicator with solid analytical thinking and problem-solving capability. You love to simplify the complex.
·Engaged, open minded and ambitious team player willing to share and learn.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you feel that the role is a good match with your background and ambition, please apply no later than the 19th of July 2019.
